How do workers’ comp audits work?

There are a few different kinds of audits the carrier may perform: statement, online, mail-in, telephone, or physical.

Statement: Uses info that we (your broker) send to your carrier. You’ll hear about the results of your statement audit from your carrier.

Online: If your carrier is set up for it, you can submit all of your audit documentation to them via email or through their online portal. 

Mail-in: You carrier will send a list of documents they want from you. 

Typically, these include:

• payroll journals/summaries 
• quarterly tax forms (941s) 
• unemployment reports
• 1099 reports

Your payroll provider can help you gather these documents, and members of our audit team are happy to help you as well.

Telephone: Just as it sounds, this will be an interview with you over the phone. The carrier will probably still ask for the same kinds of documents as with a mail-in audit.

Physical: Your carrier will schedule one of their agents to come to your workplace and verify that your employees are performing work in accordance with their class codes.