Audit balances are handled differently by each carrier, with some carriers invoicing you directly and other carriers using the same ACH process through NEXT (formerly AP Intego) as your normal premium collections.
If your policy is on a direct bill plan, you’ll receive a bill in the mail from your carrier after they complete your audit.
For policies billed through our system, you’ll receive an emailed notice regarding the upcoming audit premium billing a few weeks prior to the actual billing. After that, you’ll receive an email invoice showing the audit adjustment and the premium will be withdrawn from your account along with your normal premium collections.
If you are unable to pay the full audit balance at once, please let us know and we may be able to set up a payment plan.
Please note that failing to pay an audit balance can result in cancellation of your current policy term.
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