You will need to report your claim directly to the insurance company. Please be sure to have your policy number, the date of the loss and information regarding injuries/damages so a report can be completed. Most insurance company numbers are listed on the front of the policy. You can also locate your insurance company by clicking on the policy tab in your Customer Dashboard.
As your agency, we cannot file the claim on your behalf but we can help to get you to the right place from your Customer Dashboard.
If you need to file a Workers' Compensation claim, click the "Submit claim online" button on the policy page. This will bring you right to your insurance company's website so you can start the claims process.
You can also call your insurance company using the contact information listed below.
Once you reach someone on your carrier's claims team, they’ll ask some questions about the incident, which could include:
1. The name of your business (as listed on the policy) and the policy number
2. Date, time & place of incident
3. Description of accident or incident
4. Name, phone and/or email of the person making the report
5. The injured employee’s social security number
6. Description of injury
After you make your report, your carrier will assign you a claims adjuster to assist you going forward with this particular incident. Here’s how to get in touch with your carrier's claims department:
AmTrust Claims Department
Fax: 775.908.3724 or 877.669.9140
Chubb Claims Department
CNA Claims Department
Employers Claims Department
Guard Claims Department
The Hartford Claims Department
Report Online: https://www.thehartford.com/claims
FirstComp/Markel Claims Department
Travelers Claims Department
Report online: https://selfservice.travelers.com/claimreporting/#
Find Medical Providers: https://www.travelers.com/claims/claim-services.aspx?medical
After Hours: 888-523-5545, Option 3