How do I file a claim?

You will need to report your claim directly to the insurance company. Please be sure to have your policy number, the date of the loss and information regarding injuries/damages so a report can be completed. Most insurance company numbers are listed on the front of the policy.  You can also locate your insurance company by clicking on the policy tab in your Customer Dashboard. 

As your agency, we cannot file the claim on your behalf but we can help to get you to the right place from your Customer Dashboard.

If you need to file a Workers' Compensation claim, click the "Submit claim online" button on the policy page.  This will bring you right to your insurance company's website so you can start the claims process.

You can also call your insurance company using the contact information listed below. 

Once you reach someone on your carrier's claims team, they’ll ask some questions about the incident, which could include:

1. The name of your business (as listed on the policy) and the policy number

2. Date, time & place of incident

3. Description of accident or incident

4. Name, phone and/or email of the person making the report

5. The injured employee’s social security number

6. Description of injury

After you make your report, your carrier will assign you a claims adjuster to assist you going forward with this particular incident.  Here’s how to get in touch with your carrier's claims department:

Claims Contacts

AmTrust Claims Department

Phone: [phone]

Fax: [phone] or 877.669.9140

Email: [e-mail]

Website: www.amtrustgroup.com

Chubb Claims Department

Phone: [phone]

Email: [e-mail]

Website: https://www.chubb.com/us-en/claims/report-claim.html

CNA Claims Department

Phone: [phone]

Website: https://www.cna.com/web/guest/cna/claims-center

Employers Claims Department

Phone: [phone]

Fax: [phone]

Website: www.employers.com

Guard Claims Department

Phone: [phone]

Email: [e-mail]

Website: www.guard.com

The Hartford Claims Department

Phone: [phone]

Report Online: https://www.thehartford.com/claims

Hanover

Phone: [phone]

Website: https://www.hanover.com/claims/claims-services/report-claim

Hiscox

Phone: [phone]

Website: https://www.hiscox.com/manage-your-policy/claims-center

Liberty Mutual

Phone: [phone]

Email: [e-mail]

Website: https://fileaclaim.libertymutual.com/

FirstComp/Markel Claims Department

Phone: [phone]

Fax: [phone]

Email: [e-mail]

Website: https://www.markelinsurance.com/file-a-claim

NEXT

Phone: [phone]

Email: [e-mail]

Website: https://portal.nextinsurance.com/login/authentication

Progressive

Phone: [phone]

Website: www.progressive.com

Shelterpoint Life

Phone: [phone]

Email: [e-mail]

Travelers Claims Department

Phone: [phone]

Email: [e-mail]

Report online: https://selfservice.travelers.com/claimreporting/#

Find Medical Providers: https://www.travelers.com/claims/claim-services.aspx?medical

USLI:

Phone: [phone]

After Hours: 888-523-5545, Option 3

https://myaccount.usli.com/claims